To speak to a live representative at LATAM Airlines, you can call +1.804 853 9001. You can also send a request to LATAM Airlines and they will contact you. 
You can check the status of a pending case by logging in with your email address. 
LATAM Airlines is a multinational airline holding company based in Santiago, Chile. It is the largest airline company in Latin America and has subsidiaries in Brazil, Colombia, Ecuador, Paraguay, and Peru.